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Clock in and out

If your store uses the time clock, you clock in at the start of each shift and out at the end. Some stores don’t use it. If you never see a Clock in button, ask your manager.

  1. Go to your Dashboard. Today’s shift is listed with its tasks.

  2. Select Clock In.

  3. Use Start Break and End Break for breaks.

  4. Select Clock out when you’re done.

From 30 minutes before your shift starts until your shift ends. Outside those times the clock-in button doesn’t show, because there’s no shift to clock in to yet.

If you think you should be able to clock in:

  • Check today’s shift on Home or your Dashboard. If the time looks wrong, ask your manager to fix the schedule.
  • Make sure you’re signed in to the right company, if you work for more than one.

Clocked out by mistake? Within 30 minutes you can clock back in. The app asks whether to Resume as break or Start new shift.

Some stores check that you’re at work when you clock in, clock out, or start a break. The app checks your location once, only when you tap. It never tracks you in the background, and your exact location isn’t saved, only how far you were from the store.

You can always clock in, even if you say no to location access. Your manager just sees that no location was shared.

If your shift has a task list, it opens 30 minutes before your shift starts. If your store uses the time clock, clock in first, then check off each task as you finish it. If you couldn’t finish a required task, say why when you clock out.

Request time off