Communication logs
Communication logs are your store’s shared notebook. Anyone can leave a quick note from the app, like a supply that’s running low, a pump that’s acting up, or a message for the next shift. Managers see every note in one place.
Read your team’s notes
Section titled “Read your team’s notes”Go to Communication Logs in the menu. Search, filter, or switch on Urgent only to see what needs attention first.
Recent notes are on Home. For the full list, open your profile menu and tap Communication Logs. Turn on Urgent only to see what needs attention first.
Follow up on a note
Section titled “Follow up on a note”Open a note to reply, react, or mark it Resolved once it’s handled. Reacting with Got it lets the writer know someone has seen it.
Who sees a note
Section titled “Who sees a note”The writer picks who can see it:
- Whole team: everyone at the location.
- Manager only: managers and admins.
Notes marked Urgent also send a push notification to managers and admins, so they’re seen quickly.
For how employees write notes, see Quick notes.