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Time tracking and reports

When a location uses the time clock, employees clock in and out of their shifts from the app or the website (see Clock in and out). Time Tracking and Reports appear in the menu once at least one location tracks time.

Go to Time Tracking to see every employee’s clock-ins, clock-outs, and breaks by day, week, or pay period. Entries that need attention are flagged:

  • Missing clock in or Missing clock out: someone forgot to clock.
  • Needs review: something about the entry needs a manager to check it, such as a break that ran too long.
  • Location check results, if the store uses a location check: Outside location, Location uncertain, or No location.

Select an entry to fix it, or Add entry to fill in a missing one. Edited entries are marked Edited.

On the mobile app, managers can fix a shift’s clock times from the day’s roster on Home.

When the hours for a pay period are right, select Finalize to lock them in. If you need to change something afterwards, Reopen the period first.

Go to Reports and choose a date range and store:

  • Payroll: payroll-ready hours with regular, overtime, and double-time breakdowns, ready to export.
  • Scheduled vs actual: scheduled hours compared with hours worked, with no-shows and early leaves called out.

Admins set these under Settings:

  • Time tracking: whether Clock In/Clock Out is on or off by default. Each location can override it (see Locations and store hours).
  • Pay period: weekly, biweekly (every 2 weeks), semi-monthly (1st–15th and 16th–end of month), or monthly, plus the day the overtime workweek starts.
  • Week start: the day your schedule week starts on.

Communication logs